Course date: 17 February from 1400-1700 UTC / GMT (UK)
Internal information flow within an organisation can be challenging during business as usual, and during a crisis this challenge escalates rapidly and enormously. This session sets out how to communicate internally during crises, ensuring everyone from those on the site, across every team implicated (Communications, HR, Legal, Operations etc.) and through to the C-suite, all share information appropriately and can access the information they need.
By the end of this course, you will be able to:
Understand the importance of good information management and flow in a crisis
Recognise and respond to the challenges of information flows in a crisis
Identify and develop organisation-specific tools to create better strategic information management and flow
Help ensure employee trust and engagement are maintained during a crisis, which contributes to reducing internal misinformation and maintaining morale
Perfect for:
All those who would be in an organisation’s crisis response team
Course date: 17 February from 1400-1700 UTC / GMT (UK)
Internal information flow within an organisation can be challenging during business as usual, and during a crisis this challenge escalates rapidly and enormously. This session sets out how to communicate internally during crises, ensuring everyone from those on the site, across every team implicated (Communications, HR, Legal, Operations etc.) and through to the C-suite, all share information appropriately and can access the information they need.
By the end of this course, you will be able to:
Understand the importance of good information management and flow in a crisis
Recognise and respond to the challenges of information flows in a crisis
Identify and develop organisation-specific tools to create better strategic information management and flow
Help ensure employee trust and engagement are maintained during a crisis, which contributes to reducing internal misinformation and maintaining morale
Perfect for:
All those who would be in an organisation’s crisis response team